on 2017-05-11 09:01 PM
I have spent the last 3 weeks being bounced from VC customer care to tech support and back being told that they can't do a firmware update on the R212 modem. "I have to buy a new modem because it is now out of warranty".
Vodaphone.uk offers a 4.3v update to solve the issue of the modem not auto-reconnecting and I believe there are later versions too. VC community forum threads here talk about upgardes, which VC South Africa did instore only, run dry in 2014. So I know it's possible. I know VC can do it and yet, VC doesn't offer any help. Can anyone please help me get the update?
Lossing hair in Cape Town.
on 2017-07-16 04:45 PM