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New Contributor
Posts: 3
Registered: ‎2017-05-15
0

Pay Once Recurring Deactivation not Working

Hi,

 

I am trying to repurchase a 6 month, pay once recurring, 500MB data bundle after my initial 6 months purchase came to an end.

I was advised to deactivate the bundle and then repurchase but this does not work.

I

have tried both the myvodacom app, portal and the USSD *111# (Services option) and none work.

 

Please assisst.

 

Thanks.

Advisor
Posts: 24
Registered: ‎2014-06-24
0

Re: Pay Once Recurring Deactivation not Working

Hi If that not working it seems the only option you have is to call 082111 and have them log a query to have the bundle deactivated
New Contributor
Posts: 3
Registered: ‎2017-05-15
0

Re: Pay Once Recurring Deactivation not Working

Thanks-much appreciated.