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Occasional Visitor
Posts: 1
Registered: ‎2014-03-31
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Sim error and now not connecting to Vodacom network for voice or data

[ Edited ]

Good morning,

 

My phone gave me a sim error and after that there is no connection on the Vodacom network. I phoned 111 and they told me that I should keep the phone off for an hour (which I did) and then try again. The lady said that something was reset (don't ask me what because I cannot remember)

 

After an hour and twenty minutes still nothing.

 

Please can you tell me what I can do next ?

 

PS. I did put the SIM into another phone and it also do not work.

 

Thanks

Eric

Trusted Contributor
Posts: 379
Registered: ‎2012-07-12
0

Re: Sim error and now not connecting to Vodacom network for voice or data

Hi Eric

 

What handset did you have your SIM in? I will ask the team to look into this and give you a call. Can you please send me a direct message and include your contact details, and another phone number?

 

Thanks

 

HHP