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Occasional Visitor
Posts: 1
Registered: ‎2017-06-27
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Ghost Subscriptions Eating Aitime

I have some kind of Ghost Subscription I did not subscribe for on my account.  There seem to be 2 separate transactions processed every day.  One is R25 and the other R50, but both seem to be the same unknown Ghost Provider.  I am very careful during browsing and as a rule I use my PC for browsing and not my phone.  

After calling support I was advised to send messages "STOP ALL" so 30333 and to 31050 and both return a message that I am not subscribed to any services.  I was also told to dial *111# select Fun Stuff>Next>Unsubscribe, but that also returned a message that I am not subscribed to any services.  

 

This Ghost Service has now eaten R1500 of my airtime!  How can this be fixed?