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Occasional Collector
Posts: 1
Registered: ‎2016-12-04
0

Vodafone Smart Prime 7 update issue

Hello to all,

 

I have bought a Vodafone smart Prime 7, but there is a issue with this phone.

 

The moment I connect it tomy WiFi it sais that there is a software update, I let it download it but it doesnt install.

 

It sais it is preparing for a restart, but that never happens....any idea as what I can do?

Moderator
Posts: 168
Registered: ‎2012-02-27
0

Re: Vodafone Smart Prime 7 update issue

See if you can 'force' the update by following the steps at this post? 

 

http://www.howtogeek.com/138200/how-to-force-an-android-device-to-find-a-system-update/

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tgt
Occasional Visitor
Posts: 1
Registered: ‎2017-01-18
0

Re: Vodafone Smart Prime 7 update issue

Hi there.

The Smart Prime 7 phone will not restart after installing the update, regardless of whether you get an automatic notification or force the update as suggested by the post.