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EDK
New Contributor
Posts: 4
Registered: ‎2017-09-11
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Online Contract upgrade

Good day,

 

I just want to ensure how accurate the 24 hour system is.

 

If I placed my contract order online at 15h PM, will my new device DEFINITELY be delivered before 17h PM the next day?

This is all taking into consideration that I reside close to a major metro?

 

I am asking because the website says "24 hours" but then it says 48 hour period on other places and then I read on the community that people have waited 4 days.

 

When I initially applied for my contract, the person working at Vodacom never processed the application and it was with him for the entire week until I went back and asked him about it and it would be extremely disappointing if I have to wait longer than specified again, and therefore I do not want to get excited again.

 

When I try to track my order number, the vodacom website has an error, and when I search for it directly through the RAM website it displays that there is no order for that tracking code.

 

Thanks in advance for any assistance.

 

EDK
New Contributor
Posts: 4
Registered: ‎2017-09-11
0

Re: Online Contract upgrade

Screen Shot 2017-09-11 at 9.26.47 PM.png


EDK wrote:

Good day,

 

I just want to ensure how accurate the 24 hour system is.

 

If I placed my contract order online at 15h PM, will my new device DEFINITELY be delivered before 17h PM the next day?

This is all taking into consideration that I reside close to a major metro?

 

I am asking because the website says "24 hours" but then it says 48 hour period on other places and then I read on the community that people have waited 4 days.

 

When I initially applied for my contract, the person working at Vodacom never processed the application and it was with him for the entire week until I went back and asked him about it and it would be extremely disappointing if I have to wait longer than specified again, and therefore I do not want to get excited again.

 

When I try to track my order number, the vodacom website has an error, and when I search for it directly through the RAM website it displays that there is no order for that tracking code.

 

Thanks in advance for any assistance.

 

 

EDK
New Contributor
Posts: 4
Registered: ‎2017-09-11
0

Re: Online Contract upgrade

Screen Shot 2017-09-11 at 9.25.28 PM.png

EDK
New Contributor
Posts: 4
Registered: ‎2017-09-11
0

Re: Online Contract upgrade

SO the next day delivery that they told me about in store and on the website has a lot more Terms and Conditions linked to it than previously expected...