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New Contributor
Posts: 2
Registered: ‎2017-03-08
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Incoming calls showing as UNKNOWN on Samsung Galaxy S4

In the last week, all incoming calls to my cell are showing the Caller ID as "Unknown".  I've ensured that the tick box for "Show Caller Information" is ticked, but the problem persists.

 

Please can someone assist me.

 

Thanks

T

Advisor
Posts: 13
Registered: ‎2014-06-24
0

Re: Incoming calls showing as UNKNOWN on Samsung Galaxy S4

Hi Check with Vodacom if CLIP is active on your number as it will need to be activated on the same and the settings enabled on the device as well.
New Contributor
Posts: 2
Registered: ‎2017-03-08
0

Re: Incoming calls showing as UNKNOWN on Samsung Galaxy S4

Yes. I went to a Vodacom store and they activated it in-store. Took 2 minutes. I'm happy