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Occasional Contributor
Posts: 2
Registered: ‎2017-07-04
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Invoices - request ignored multiple times

Can someone please tell me how to get my invoices seperate? I have to submit them seperately. I've asked since last month and nothing is happening.

VIP
Posts: 24
Registered: ‎2012-02-28
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Re: Invoices - request ignored multiple times

[ Edited ]

Hi robyn

 

What do you mean by separate invoices? Do you mean invoices per month or per number? Either way you can view and download your invoices from the Vodacom website. Login --> Click 'Manage My Account' --> Select 'Bill' from the list of tabs --> Select 'Invoices'. Now there is a drop-down for the month you are looking for as well as for the number you require invoices for.

 

Hope this helps

New Contributor
Posts: 2
Registered: ‎2017-10-10
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Re: Invoices - request ignored multiple times

I have been on the line to customer services for the past hour. They keep on telling me that they cannot seperate the invoices for my different numbers.

 

To clarify, there are four lines, 064*******, 084*******, 076*******, 071*******

 

I get a seperate invoice for 071, but a combined invoice for the other three numbers. I requested several times to send a seperate invoice for each number, but this is seemingly impossible.

 

 

 

 

 

 

 

 

New Contributor
Posts: 2
Registered: ‎2017-10-10
0

Re: Invoices - request ignored multiple times

I do not see these options when  log into the system    Smiley Mad