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Occasional Visitor
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Registered: ‎2017-01-03
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All Incoming Calls show as Unknown on iphone 6s, numbers are saved in contacts list

 

Since Sunday 1st Jan 2017, all incoming calls on my iPhone 6s are displayed as Unknown even though these numbers are saved in my Contact list.

I have read some posts and they advised i swith the phone off and on again but i have tried this and the problem persists.

Please advise.

 

Many thanks

Community Manager
Posts: 49
Registered: ‎2012-02-28
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Re: All Incoming Calls show as Unknown on iphone 6s, numbers are saved in contacts list

Hi Gkable

 

It is possible your CLIP (Caller Line Identification Presentation) is not active which will cause this problem. Contact Vodacom customer care on 082 111 to have it activated. The service costs R9,50 per month.

 

iPhone 6s iOS 10.3.2
Mac Book Pro 15" Retina macOS Sierra 10.12.5